A Family Story ARAMIS DELUXE ROOMS was born in 2007 from the idea of the daughter of historic Florentine hoteliers. Formerly the family’s home, the property saw a reinterpretation of its hotel activity in late 2017 by the next generation. A total renovation was completed in August 2025, creating a unique, luxurious, modern, and high‑end environment—and thus “casa rossa” was truly born. Meet Marco I’m Marco, born in 1990, and since 2017 I have specialized in the hospitality sector as an extra‑hotel manager and entrepreneur, also working as a Property Manager. I work with great passion and professionalism, striving to make our guests feel at home. I am the owner and manager of “casa rossa” and a Property Manager for several apartments in Florence’s historic center. I devote myself to this work with professionalism and dedication, always aiming to make guests feel welcome.
RULES & INFORMATION We're pleased to welcome you to “casa rossa.” Please read the internal rules and useful information below—enforced with common sense and respect. Arrival / Departure Reception is open daily from 8:30 AM to 1:30 PM (staff available 24/7). Outside these hours, you can access the facility using access codes for a self check‑in; assistance will be available as needed. Once booked, please send us your estimated arrival time by email (info@aramisrooms.com) or WhatsApp (+393403924296), or we will reach out to confirm it. Check‑In: in-person from 8:30 AM to 1:30 PM. After 1:30 PM, you may enter via self check‑in. Rooms are generally ready after 12:00 PM; if ready earlier, we'd be delighted to accommodate you sooner. If the room isn’t ready on arrival, you may check in, store your luggage in our monitored storage, relax in reception, or begin exploring Florence—we’ll personally move your luggage to your room as soon as possible. Check‑Out Rooms must be vacated by 10:00 AM on departure day for cleaning and preparation for new guests. During your stay, rooms should be vacated by 11:00 AM daily for housekeeping—please leave personal items in a reasonable manner to facilitate service. Note: housekeeping after 11:00 AM is not guaranteed. At check‑out, room keys must be returned to reception. If departing early before staff arrival, keys may be returned to the key box provided at check‑in. Luggage Before check‑in or after check‑out, you may store your luggage in our designated corridor storage so you can enjoy more time in Florence. Staff are usually on-site from 8:30 AM to 1:30 PM. If you return outside this timeframe, you can use your provided access codes to enter and retrieve your baggage. Please carry your personal belongings; we are not responsible for lost or stolen items. Strictly Prohibited Smoking anywhere inside the building Use of unauthorized electrical appliances in rooms (irons, heaters, etc.) Ironing in rooms (an iron is available outside rooms—ask staff to use) Damaging or moving furnishings or devices Washing or hanging clothes on radiators, curtains, or furniture Flushing inappropriate items (only toilet paper in WC) Hanging objects or clothes on curtains, lamps, or paintings Sitting on desks or sink counters Hosting parties Hosting unregistered guests or unauthorized pets Please also observe quiet hours at night. Damage or Theft The entire property is under video surveillance. Any accidental damage or theft must be reported to staff. Unreported incidents may be reported to authorities. We rely on your cooperation to maintain a safe, comfortable environment. Enjoy your stay—we’re here for anything you need. Cancellation Policy Cancellations or modifications are free of charge if made within the agreed-upon timeframe. No-show, early departure, or late arrival incurs a penalty equal to one night's stay. For stays of 4+ nights, cancellations or modifications remain free if made within agreed terms via email (info@hotel.com); otherwise, 50% of the total will be charged. In such cases, no-show, early departure, or late arrival also results in a 50% penalty. For small groups or special periods, the management may request advance payment or a different cancellation policy, communicated at the time of booking. All reservations must be confirmed by “casa rossa.” “Aramis Deluxe Rooms” protects your privacy according to Italian Legislative Decree No. 196/2003. We thank you for your cooperation and wish you a wonderful stay. Thank you, The Management